Terms of service

Last updated: November 11, 2026

Terms of Service

1. Overview

This website is operated by NUKUMO ("we", "us", "our"). By visiting trynukumo.com or purchasing from us, you agree to these Terms of Service, together with our Privacy Policy, Refund Policy and Shipping Policy. If you do not agree, please do not use the site.

2. Eligibility

You must be at least 18 years old, or the age of majority in your state, to place an order.

3. Products

NUKUMO 9-Herb Warming Patches are topical, single-use warming patches for external use. Please read the directions and safety information on the product page and packaging before use. Product images are for illustration; the actual product may vary slightly in color or texture. Individual experiences with warmth and comfort vary.

4. Prices and payment

All prices are in US dollars. We reserve the right to change prices, offers and products at any time without notice. Payment is processed securely at checkout; we never store your full card details.

5. Orders

We may refuse or cancel any order, for example if a product is out of stock, a pricing error occurs, or we suspect fraud. If we cancel an order you've paid for, you'll receive a full refund.

6. Shipping, returns and refunds

Shipping is governed by our Shipping Policy. Returns and refunds are governed by our Refund Policy, including our 30-day money-back guarantee.

7. Accuracy of information

We work to keep the information on this site accurate, but it may occasionally contain typos or errors. We may correct them at any time.

8. Intellectual property

All content on this site (text, images, logos, design) belongs to NUKUMO or its licensors and may not be copied or reused without written permission.

9. Limitation of liability

To the fullest extent permitted by law, NUKUMO is not liable for any indirect, incidental or consequential damages arising from the use of our products or this site. Our total liability for any claim is limited to the amount you paid for the order concerned.

10. Governing law

These Terms are governed by the laws of the United States and the state in which NUKUMO is registered.

11. Changes

We may update these Terms at any time. The version posted on this page applies to your order.

12. Contact

Questions about these Terms? Reach us through our contact page.